Terms of Service
Effective Date: January 1, 2024
Company: FANATTICS (“Company,” “we,” “us,” “our”)
Website: fanattics.ca
1) Acceptance of Terms
By accessing our website (fanattics.ca), submitting a form, booking an appointment, or communicating with us (including by phone or text), you agree to these Terms.
2) Services
We provide ventilation, insulation, roofing, and repair services. Any estimates, timelines, and availability are subject to change.
3) User Responsibilities
You agree to provide accurate contact information and to use our website and communications channels lawfully. You may not misuse our systems, send harmful content, or attempt unauthorized access.
4) Calls, Recording, and Electronic Communications
You consent to receive communications from us electronically (email, phone, SMS/MMS), consistent with your preferences and applicable law. Calls may be recorded for quality assurance and training where permitted by law.
Mobile Messaging Terms of Service (SMS/MMS)
- A) Program/Brand Name: FANATTICS Mobile Messaging Program
- B) Program Description: By opting in, you agree to receive SMS/MMS messages from FANATTICS about:
- Appointment reminders and scheduling updates
- Estimates, job/project communications, and service notifications
- Customer support
- Promotional or marketing offers
- C) Message Frequency: Message frequency varies based on your interactions with us.
- D) Costs: Message and data rates may apply.
- E) Opt-Out: Reply STOP to cancel at any time.
- F) Help / Customer Support: Reply HELP for help.
- G) Carriers and Delivery: Carriers are not liable for delayed or undelivered messages.
- H) Eligibility: You must be at least 18 years old (or the age of majority in your jurisdiction) or have permission of a parent/guardian to opt in.
- I) Privacy: Your use of the mobile messaging program is also governed by our Privacy Policy. We do not share mobile information for marketing/promotional purposes.
5) Limitation of Liability
To the maximum extent permitted by law, we are not liable for indirect, incidental, special, or consequential damages arising out of your use of our services or communications.
6) Changes to Terms
We may update these Terms from time to time. Continued use of our website/services indicates acceptance of the updated Terms.
7) Governing Law
These Terms are governed by the laws of the applicable jurisdiction. Any disputes will be handled in the appropriate courts unless otherwise required by law.